Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Purchase products through our Etsy shop
• Submit personalization details for custom trackers
• Contact us for support
• Subscribe to our communications

How We Use Your Information

We use the information we collect to:

• Create and deliver customized running tools
• Provide customer support
• Improve our products and services
• Communicate with you about your orders

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies and Analytics

We may use analytics services like Plausible to understand how our website is used. These services collect only aggregated, anonymized data and do not track individual users.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this privacy policy, please contact us at support@strideloop.run